{"id":185515,"date":"2025-06-04T17:59:19","date_gmt":"2025-06-04T15:59:19","guid":{"rendered":"https:\/\/tourelly.com\/support-faq\/"},"modified":"2025-06-23T15:30:24","modified_gmt":"2025-06-23T13:30:24","slug":"support-faq","status":"publish","type":"page","link":"https:\/\/tourelly.com\/en\/support-faq\/","title":{"rendered":"Support\/FAQ"},"content":{"rendered":"\t<div id=\"gap-1429912743\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1429912743 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row align-center\"  id=\"row-1852709219\">\n\n\t<div id=\"col-1539843499\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<h1>Support<\/h1>\n\t<div id=\"gap-1978920565\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1978920565 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n<p>Questions about your pedal, your order, or legal topics?<br data-start=\"1758\" data-end=\"1761\">Check out our FAQs and info section for answers \u2013 and if not, we\u2019re personally here to help.<\/p>\n\t<div id=\"gap-793713659\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-793713659 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1539843499 > .col-inner {\n  margin: 0px 0px -15px 0px;\n}\n@media (min-width:550px) {\n  #col-1539843499 > .col-inner {\n    margin: 0px 0px -10px 0px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-2070005692\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"row\"  id=\"row-1404923749\">\n\n\t<div id=\"col-1410329750\" class=\"col medium-3 small-12 large-3\"  >\n\t\t<div class=\"is-sticky-column\"><div class=\"is-sticky-column__inner\">\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"ux-menu stack stack-col justify-start ux-menu--divider-solid\">\n\t\t\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"#faq\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tFAQ\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"#shipping\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tShipping\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"#payment\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tPayment\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"#terms\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tTerms\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"#privacy-policy\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tPrivacy Policy\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"#legal-notice\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tLegal Notice\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"#contact\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tContact\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t<\/div><\/div>\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2135933779\" class=\"col medium-9 small-12 large-9\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<span class=\"scroll-to\" data-label=\"Scroll to: #faq\" data-bullet=\"false\" data-link=\"#faq\" data-title=\"faq\"><a name=\"faq\"><\/a><\/span>\n<div class=\"row row-collapse\"  id=\"row-498956626\">\n\n\t<div id=\"col-1508724266\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>FAQ<\/h3>\n\t<div id=\"gap-193583365\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-193583365 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n<h4>Basics &amp; Order<\/h4>\n\t<div id=\"gap-1562266058\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1562266058 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\t<div id=\"accordion-4077482133\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4077482133-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-use-the-pedals-with-regular-road-cycling-shoes?\" aria-expanded=\"false\" aria-controls=\"accordion-4077482133-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I use the pedals with regular road cycling shoes?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4077482133-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4077482133-label\">\n\t\t\t\n<p>For optimal use, you need road cycling shoes with the common 3-bolt system (e.g. SPD-SL standard).<\/p>\n<p>Our cleat system is compatible with nearly all standard road cycling shoes that use this fastening standard. We put a lot of effort into making our pedal system compatible with the 3-bolt standard to ensure as many riders as possible can use it \u2013 without excluding anyone. <\/p>\n<p>Regular casual shoes or mountain bike shoes with a 2-bolt system are not compatible.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3826804021\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3826804021-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-the-contact-area-smaller-than-with-conventional-clip-in-pedals?\" aria-expanded=\"false\" aria-controls=\"accordion-3826804021-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Is the contact area smaller than with conventional clip-in pedals?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3826804021-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3826804021-label\">\n\t\t\t\n<p>Yes and no.<\/p>\n<p>The pressure distribution occurs between the sole of the shoe and the cleat surface \u2013 and this corresponds to the area of common systems.<\/p>\n<p>Our actual contact area between pedal and cleat is smaller because our system works differently: the cleat is fixed sideways (left and right) \u2013 not front and back like with conventional pedals. This makes tipping or wobbling impossible, which is often only prevented in other systems through a large contact surface. <\/p>\n<p>Our system&#8217;s lateral fixation ensures long-lasting stability \u2013 even with intensive use.<\/p>\n<p>Another advantage: the contact surface between pedal and cleat is wear-free. Even with worn cleats, the connection remains stable and play-free, with no loss of performance or ride feel. <\/p>\n<p>This means: consistent performance \u2013 even after many kilometers.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2721032400\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2721032400-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-there-a-power-meter-or-planned-system-extensions?\" aria-expanded=\"false\" aria-controls=\"accordion-2721032400-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Is there a power meter or planned system extensions?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2721032400-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2721032400-label\">\n\t\t\t\n<p>At launch, no integrated power meter is included.<\/p>\n<p>We are working on a further developed axle with integrated power measurement, which will be available in a future model.<\/p>\n<p>Additionally, we are developing a version with a steel axle.<\/p>\n<p>Both extensions aim to make our system accessible to a broader target group \u2013 without compromising on quality and functionality.<\/p>\n<p>Sign up for our newsletter to stay informed about new models and technical updates.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2557175657\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2557175657-label\" class=\"accordion-title plain\" href=\"#accordion-item-when-will-the-pedal-system-be-available?\" aria-expanded=\"false\" aria-controls=\"accordion-2557175657-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>When will the pedal system be available?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2557175657-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2557175657-label\">\n\t\t\t\n<p>The launch will begin with a strictly limited small series of 250\u2013350 units for Preseason 2026 \u2013 exclusively for pre-registered users. This first series will be offered at a significantly reduced price to gather valuable real-world feedback from a dedicated group of early users. <\/p>\n<p>The goal: To further optimize the final product based on a wide range of real rider experiences.<\/p>\n<p>Those who pre-register now can become part of this special test and development phase \u2013 even before the official market launch.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-601693337\" class=\"accordion-item\">\n\t\t<a id=\"accordion-601693337-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-are-the-benefits-of-pre-registering-\u2013-is-it-worth-it?\" aria-expanded=\"false\" aria-controls=\"accordion-601693337-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What are the benefits of pre-registering \u2013 is it worth it?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-601693337-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-601693337-label\">\n\t\t\t\n<p>By pre-registering, you\u2019ll always stay up to date: you\u2019ll receive early information on production, the launch, and new features.<\/p>\n<p>You\u2019ll also get exclusive access to the first sales round \u2013 before the product becomes publicly available.<\/p>\n<p>Everyone who hasn\u2019t pre-registered can only order at a later date \u2013 so it\u2019s definitely worth being part of it early on.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<div id=\"gap-1542324287\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1542324287 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n<h4>Pedal: Tech &amp; Compatibility<\/h4>\n\t<div id=\"gap-1209441284\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1209441284 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\t<div id=\"accordion-2594572152\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2594572152-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-mount-the-pedal-to-the-bike?\" aria-expanded=\"false\" aria-controls=\"accordion-2594572152-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I mount the pedal to the bike?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2594572152-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2594572152-label\">\n\t\t\t\n<p>Our pedal can be mounted just like any other pedal. Use an 8 mm Allen key, which you insert on the inside of the axle (pedal thread). <\/p>\n<p>Please note the markings:<br \/>\u2022 \u201cR\u201d (Right) = right pedal \u2192 standard thread (clockwise)<br \/>\u2022 \u201cL\u201d (Left) = left pedal \u2192 reverse thread (counterclockwise)<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1755677572\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1755677572-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-adjust-the-q-factor-on-the-pedal?\" aria-expanded=\"false\" aria-controls=\"accordion-1755677572-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I adjust the Q-factor on the pedal?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1755677572-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1755677572-label\">\n\t\t\t\n<p>The Q-factor \u2013 the distance between the pedal center and the crank \u2013 can be adjusted using the included Q-factor spacers.<\/p>\n<p>Here\u2019s how it works:<br \/>1. Open the M6 axle bolt at the pedal end (inside edge).<br \/>2. Carefully pull off the entire unit (sleeve with bearing &amp; spacer rings).<br \/>3. Reposition the Q-factor spacers either to the left or right of the bearing depending on whether you want to narrow or widen the stance.<br \/>4. Reassemble all parts and tighten the axle bolt securely.<\/p>\n<p>This allows you to quickly find an ergonomically optimal position for knees, hips, and pedaling technique.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2243073713\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2243073713-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-i-need-to-service-or-lubricate-the-pedal?\" aria-expanded=\"false\" aria-controls=\"accordion-2243073713-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do I need to service or lubricate the pedal?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2243073713-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2243073713-label\">\n\t\t\t\n<p>Our pedal system is nearly maintenance-free. The oversized, sealed ball bearings are durable and resistant to dust and moisture. <\/p>\n<p>To ensure safety, we recommend:<br \/>\u2022 Visual inspections for play or noise every 5,000 km<br \/>\u2022 No high-pressure cleaning<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2512037592\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2512037592-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-clip-in-and-out-of-the-pedal?\" aria-expanded=\"false\" aria-controls=\"accordion-2512037592-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I clip in and out of the pedal?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2512037592-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2512037592-label\">\n\t\t\t\n<p>Clipping in and out works similarly to conventional clipless pedals.<\/p>\n<p>Clipping in:<br \/>\u2022 Position the cleat slot centered over the pedal body<br \/>\u2022 Press down with your body weight<br \/>\u2022 The cleat clicks in audibly and securely \u2013 you are now firmly connected<\/p>\n<p>You can step in either directly from above \u2013 or, like with traditional systems \u2013 slide in from back to front.<\/p>\n<p>Clipping out:<br \/>\u2022 While riding, move your foot as usual<br \/>\u2022 Once you\u2019ve reached the end of your personalized float range<br \/>\u2022 Twist your heel slightly outward<br \/>\u2022 The spring releases smoothly \u2013 you unclip cleanly and securely<\/p>\n<p>The release angle can be individually adjusted via the float setting \u2013 from nearly locked to more freedom of movement, depending on riding style and personal preference.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<div id=\"gap-1776846679\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1776846679 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n<h4>Cleats &amp; Setup Tips<\/h4>\n\t<div id=\"gap-561221713\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-561221713 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\t<div id=\"accordion-2899704462\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2899704462-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-mount-the-cleat-to-the-shoe?\" aria-expanded=\"false\" aria-controls=\"accordion-2899704462-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I mount the cleat to the shoe?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2899704462-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2899704462-label\">\n\t\t\t\n<p>Our cleats are mounted using the common 3-bolt standard (e.g. SPD-SL compatible).<\/p>\n<p>Important: The spring should already be pre-installed in the cleat before mounting it to the shoe.<\/p>\n<p>To mount the cleat, use the included screws and washers. This allows you to move the cleat vertically up to 13 mm (forward\/backward) and laterally up to 5 mm (left\/right), so you can adjust your foot position for optimal alignment. <\/p>\n<p>Once the cleat with integrated spring is mounted, you can insert the cleat core, align it correctly, and secure it with the designated screw \u2013 and your cleat is ready to use.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1816818248\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1816818248-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-spring-tensions-are-available?\" aria-expanded=\"false\" aria-controls=\"accordion-1816818248-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What spring tensions are available?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1816818248-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1816818248-label\">\n\t\t\t\n<p>At launch, there will be a standardized spring tension that suits the majority of riders \u2013 with a well-balanced entry and release resistance for sporty yet comfortable riding.<\/p>\n<p>We\u2019re already working on expanding the range to offer:<br \/>\u2022 a softer spring (for beginners and comfort-focused riders)<br \/>\u2022 and a stiffer version (for sporty riders who want maximal retention)<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3556041115\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3556041115-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-adjust-the-float-(freedom-of-movement)?\" aria-expanded=\"false\" aria-controls=\"accordion-3556041115-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I adjust the float (freedom of movement)?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3556041115-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3556041115-label\">\n\t\t\t\n<p>With our system, you can adjust the float continuously and asymmetrically \u2013 completely individually for your left and right leg.<\/p>\n<p>The float is adjusted using two fine-tuning screws directly on the cleat.<\/p>\n<p>These screws limit the lateral range of the spring\u2019s float:<br \/>\u2022 Tighten the screw to reduce the float (tighter hold)<br \/>\u2022 Loosen the screw to increase the float (more freedom of movement)<\/p>\n<p>This allows you to fine-tune the angle to match your biomechanics \u2013 up to a maximal float of about 10\u00b0 per side. This is especially useful for riders with knee issues or to optimize your pedaling motion. <\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2889342425\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2889342425-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-replace-the-spring-in-the-cleat?\" aria-expanded=\"false\" aria-controls=\"accordion-2889342425-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I replace the spring in the cleat?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2889342425-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2889342425-label\">\n\t\t\t\n<p>To replace the spring inside the cleat, you must first remove the cleat core \u2013 otherwise it blocks access to the cleat screws.<\/p>\n<p>Here&#8217;s how:<\/p>\n<p>Remove the cleat core: Unscrew the central locking screw and take out the cleat core completely.<\/p>\n<p>Remove the cleat from the shoe: Now you can unscrew the three bolts and washers to remove the cleat from the shoe.<\/p>\n<p>Replace the spring: Inside the disassembled cleat housing, you\u2019ll find two inner hex screws securing the spring. Loosen them, swap in the desired spring version, and carefully tighten everything again. <\/p>\n<p>\u27a4 Please use original springs only to ensure proper function and safety.<\/p>\n<p>Remount the cleat: Reattach the cleat to the shoe using the screws and washers. You can adjust it vertically (\u00b113\u202fmm) and laterally (\u00b15\u202fmm). <\/p>\n<p>Reinsert the cleat core: Finally, position the cleat core back in space and secure it using the central screw.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n<span class=\"scroll-to\" data-label=\"Scroll to: #shipping\" data-bullet=\"false\" data-link=\"#shipping\" data-title=\"shipping\"><a name=\"shipping\"><\/a><\/span>\n\t<div id=\"gap-152059597\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-152059597 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:2px;margin-bottom:2px;max-width:100%;height:1px;background-color:#d9d4cd;\"><\/div>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1508724266 > .col-inner {\n  margin: 0px 0px 20px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n<div class=\"row row-collapse\"  id=\"row-550834050\">\n\n\t<div id=\"col-339687306\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>Shipping<\/h3>\n\t<div id=\"gap-1598706728\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1598706728 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n<p data-start=\"252\" data-end=\"394\">Within the <strong data-start=\"266\" data-end=\"272\">EU<\/strong>, shipping is <strong data-start=\"289\" data-end=\"310\">free for orders over \u20ac95<\/strong>.<br data-start=\"323\" data-end=\"326\">If your order total is below that, we charge a <strong data-start=\"372\" data-end=\"393\">\u20ac9 shipping fee<\/strong>.<\/p>\n<p data-start=\"396\" data-end=\"568\">For shipments within <strong data-start=\"420\" data-end=\"450\">Europe (outside the EU)<\/strong>, we charge a flat shipping fee of <strong data-start=\"487\" data-end=\"494\">\u20ac9<\/strong>.<\/p>\n<p data-start=\"396\" data-end=\"568\"><strong data-start=\"498\" data-end=\"528\">Worldwide (outside Europe)<\/strong>, we ship for a <strong data-start=\"545\" data-end=\"553\">\u20ac19<\/strong> flat rate.<\/p>\n<div class=\"accordion custom-accordion\">\n\t<div id=\"accordion-1464267231\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1464267231-label\" class=\"accordion-title plain\" href=\"#accordion-item-delivery-time\" aria-expanded=\"false\" aria-controls=\"accordion-1464267231-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Delivery time<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1464267231-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1464267231-label\">\n\t\t\t\n<p data-start=\"597\" data-end=\"828\">We will ship your order by the <strong data-start=\"639\" data-end=\"662\">next business day<\/strong> at the latest.<br data-start=\"663\" data-end=\"666\">For prepayment, as soon as the payment is received.<br \/><br data-start=\"732\" data-end=\"735\"><br \/>Your package will usually arrive<strong data-start=\"763\" data-end=\"789\"> within 1\u20132 days<\/strong>, but no later than <strong data-start=\"807\" data-end=\"827\">within 3 business days<\/strong>.<\/p>\n<p data-start=\"830\" data-end=\"934\">Shipping is handled via <strong data-start=\"854\" data-end=\"869\">DHL Express<\/strong> \u2013 within Germany, we use DHL\u2019s standard service.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4278791024\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4278791024-label\" class=\"accordion-title plain\" href=\"#accordion-item-cancel-order\" aria-expanded=\"false\" aria-controls=\"accordion-4278791024-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Cancel order<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4278791024-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4278791024-label\">\n\t\t\t\n<p>Do you wish to cancel your order?<br data-start=\"1203\" data-end=\"1206\">Just send us a message via our <strong data-start=\"1250\" data-end=\"1271\">[contact form]<\/strong>, including your order number. We\u2019ll take care of it right away. <\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1018563122\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1018563122-label\" class=\"accordion-title plain\" href=\"#accordion-item-missed-your-delivery?\" aria-expanded=\"false\" aria-controls=\"accordion-1018563122-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Missed your delivery?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1018563122-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1018563122-label\">\n\t\t\t\n<p>If you&#8217;re not at home during the first delivery attempt, <strong data-start=\"1042\" data-end=\"1069\">DHL Express will call<\/strong> you to arrange a new delivery time.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n<span class=\"scroll-to\" data-label=\"Scroll to: #payment\" data-bullet=\"false\" data-link=\"#payment\" data-title=\"payment\"><a name=\"payment\"><\/a><\/span>\n\t<div id=\"gap-310370635\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-310370635 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:2px;margin-bottom:2px;max-width:100%;height:1px;background-color:#d9d4cd;\"><\/div>\n\t<div id=\"gap-1840569865\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1840569865 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-339687306 > .col-inner {\n  margin: 0px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n<div class=\"row row-collapse\"  id=\"row-1466291995\">\n\n\t<div id=\"col-1334945063\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>Payment<\/h3>\n\t<div id=\"gap-1239719379\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1239719379 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n<p>At TOURELLY, you can pay secure and versatile \u2013 just the way that works best for you.<\/p>\n<div class=\"accordion custom-accordion\">\n\t<div id=\"accordion-1802550275\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1802550275-label\" class=\"accordion-title plain\" href=\"#accordion-item-which-payment-methods-are-available?\" aria-expanded=\"false\" aria-controls=\"accordion-1802550275-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Which payment methods are available?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1802550275-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1802550275-label\">\n\t\t\t\n<p>In our shop, we offer all common payment methods (e.g. credit card, PayPal, instant bank transfer, etc.).<\/p>\n<p data-start=\"469\" data-end=\"662\"><strong data-start=\"469\" data-end=\"488\">For prepayment<\/strong>, we ship your order as soon as the amount has been received in our account.<br \/><br data-start=\"572\" data-end=\"575\">For all other payment methods, shipping takes place on the <strong data-start=\"627\" data-end=\"661\">next business day<\/strong>.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3860707217\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3860707217-label\" class=\"accordion-title plain\" href=\"#accordion-item-will-i-receive-an-invoice-with-vat?\" aria-expanded=\"false\" aria-controls=\"accordion-3860707217-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Will I receive an invoice with VAT?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3860707217-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3860707217-label\">\n\t\t\t\n<p>Yes \u2013 once we\u2019ve received your payment, you\u2019ll automatically get a PDF invoice by email.<\/p>\n<ul data-start=\"857\" data-end=\"1003\">\n<li data-start=\"857\" data-end=\"938\">\n<p data-start=\"859\" data-end=\"938\"><strong data-start=\"859\" data-end=\"879\">Within the EU<\/strong>, the invoice includes <strong data-start=\"917\" data-end=\"935\">statutory VAT<\/strong>.<\/p>\n<\/li>\n<li data-start=\"939\" data-end=\"1003\">\n<p data-start=\"941\" data-end=\"1003\"><strong data-start=\"941\" data-end=\"961\">Outside the EU<\/strong>, <strong data-start=\"967\" data-end=\"1002\">no VAT is charged<\/strong>.<\/p>\n<\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-215453938\" class=\"accordion-item\">\n\t\t<a id=\"accordion-215453938-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-refunds-work?\" aria-expanded=\"false\" aria-controls=\"accordion-215453938-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do refunds work?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-215453938-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-215453938-label\">\n\t\t\t\n<p>Refunds are always issued to the same payment method used for your original purchase.<\/p>\n<p data-start=\"1207\" data-end=\"1443\">As soon as we receive your return, we\u2019ll issue your refund on the <strong data-start=\"1285\" data-end=\"1302\">same day<\/strong>.<br \/><br data-start=\"1310\" data-end=\"1313\">Please note: For credit card payments, it may take <strong data-start=\"1362\" data-end=\"1387\">up to 10 days<\/strong> for the refund to appear on your statement.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n<span class=\"scroll-to\" data-label=\"Scroll to: #terms\" data-bullet=\"false\" data-link=\"#terms\" data-title=\"terms\"><a name=\"terms\"><\/a><\/span>\n\t<div id=\"gap-581595865\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-581595865 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:2px;margin-bottom:2px;max-width:100%;height:1px;background-color:#d9d4cd;\"><\/div>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1334945063 > .col-inner {\n  margin: 0px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n<div class=\"row row-collapse\"  id=\"row-264724042\">\n\n\t<div id=\"col-1352235736\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"gap-559702644\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-559702644 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n<h3>Terms<\/h3>\n\t<div id=\"gap-1958653064\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1958653064 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n<ol>\n<li><strong> Scope<\/strong><\/li>\n<\/ol>\n<p>1.1 These Terms and Conditions (T&amp;C) apply to all orders placed by consumers (&#8220;customers&#8221;) via the online shop of Tourelly GmbH.<br \/>1.2 The T&amp;C apply exclusively; any differing conditions from the customer are not accepted unless the provider expressly agrees in writing.<\/p>\n<ol start=\"2\">\n<li><strong> Contract Conclusion<\/strong><\/li>\n<\/ol>\n<p>2.1 The product presentations in the online shop do not constitute legally binding offers but are an invitation to place an order.<br \/>2.2 By submitting the order, the customer makes a binding offer. An order confirmation via email does not constitute acceptance of the offer.<br \/>2.3 The purchase contract is concluded only through an explicit acceptance declaration or by dispatch of the goods. <\/p>\n<ol start=\"3\">\n<li><strong> Products and Prices<\/strong><\/li>\n<\/ol>\n<p>3.1 All prices are final prices in euros, including VAT.<br \/>3.2 Shipping costs may apply in addition to product prices and will be shown in the product description or during checkout.<br \/>3.3 Price changes and errors are reserved.<\/p>\n<ol start=\"4\">\n<li><strong> Delivery and Shipping<\/strong><\/li>\n<\/ol>\n<p>4.1 Delivery is made to the address provided by the customer.<br \/>4.2 The estimated delivery time is indicated in the product description or during checkout.<br \/>4.3 If a product is unavailable, the customer will be informed without delay.<br \/>4.4 Risk passes to the customer upon handover to the shipping service. Delivery times are non-binding. <\/p>\n<ol start=\"5\">\n<li><strong> Payment Terms<\/strong><\/li>\n<\/ol>\n<p>5.1 The customer may choose from the payment methods offered (e.g., credit card, PayPal, Klarna, prepayment).<br \/>5.2 The purchase price is due immediately upon contract conclusion unless otherwise agreed.<br \/>5.3 In the event of default, we reserve the right to charge statutory interest on arrears.<\/p>\n<ol start=\"6\">\n<li><strong> Right of Withdrawal<\/strong><\/li>\n<\/ol>\n<p>6.1 Consumers have a statutory right of withdrawal of 14 days.<br \/>6.2 To exercise the right, the customer must notify the provider in writing (by email or post).<br \/>6.3 Return shipping is at the customer&#8217;s expense unless the provider agrees to bear the costs.<br \/>6.4 The right does not apply to custom-made or personalized products.<\/p>\n<ol start=\"7\">\n<li><strong> Warranty and Liability for Defects<\/strong><\/li>\n<\/ol>\n<p>7.1 Statutory warranty rights apply (2 years from delivery).<br \/>7.2 The customer must inspect the goods for visible defects upon receipt and report them in writing within 7 days.<br \/>7.3 For justified complaints, the provider may choose to repair or replace the product.<\/p>\n<ol start=\"8\">\n<li><strong> Guarantee (if applicable)<\/strong><\/li>\n<\/ol>\n<p>8.1 A guarantee applies only if explicitly stated in the product description or invoice.<br \/>8.2 Guarantee conditions are specified individually in the product descriptions.<\/p>\n<ol start=\"9\">\n<li><strong> Liability<\/strong><\/li>\n<\/ol>\n<p>9.1 The provider is fully liable for damages to life, body, or health.<br \/>9.2 For other damages, liability is limited to intent or gross negligence.<br \/>9.3 Liability for indirect damages or lost profits is excluded.<\/p>\n<ol start=\"10\">\n<li><strong> Data Protection<\/strong><\/li>\n<\/ol>\n<p>10.1 The provider processes personal data only in accordance with applicable data protection laws.<br \/>10.2 Data is used exclusively for order processing and service improvement.<br \/>10.3 Data is only shared with third parties if required for contract fulfillment.<\/p>\n<ol start=\"11\">\n<li><strong> Place of Performance, Jurisdiction, and Applicable Law<\/strong><\/li>\n<\/ol>\n<p>11.1 Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).<br \/>11.2 Jurisdiction is the provider\u2019s registered office if the customer is a business or has no fixed residence in Austria.<\/p>\n<ol start=\"12\">\n<li><strong> Final Provisions<\/strong><\/li>\n<\/ol>\n<p>12.1 Should any provision of these T&amp;C be invalid, the remaining provisions remain unaffected.<br \/>12.2 Amendments or supplements require written form.<\/p>\n<span class=\"scroll-to\" data-label=\"Scroll to: #privacy-policy\" data-bullet=\"false\" data-link=\"#privacy-policy\" data-title=\"privacy policy\"><a name=\"privacy-policy\"><\/a><\/span>\n\t<div id=\"gap-2053373077\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2053373077 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:2px;margin-bottom:2px;max-width:100%;height:1px;background-color:#d9d4cd;\"><\/div>\n\t<div id=\"gap-306324471\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-306324471 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1352235736 > .col-inner {\n  margin: 0px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n<div class=\"row row-collapse\"  id=\"row-1007506384\">\n\n\t<div id=\"col-620816576\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"gap-1771505035\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1771505035 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n<h3>Privacy Policy<\/h3>\n\t<div id=\"gap-1077917781\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1077917781 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n<p>We process personal data exclusively based on legal regulations (GDPR, TKG 2003). When visiting our website, certain technical information is automatically stored (IP address, session start and end) to ensure technical functionality. <\/p>\n<p><strong>What Data Do We Collect, Process, and Use?<\/strong><\/p>\n<p>When accessing our website, technical information is automatically collected, including:<\/p>\n<ul>\n<li><strong>IP address<\/strong><\/li>\n<li><strong>Date and time of access<\/strong><\/li>\n<li><strong>Browser and operating system used<\/strong><\/li>\n<li><strong>Referrer URL (previously visited page)<\/strong><\/li>\n<li><strong>Duration of visit and accessed subpages<\/strong><\/li>\n<\/ul>\n<p>This data is used solely for statistical purposes and to improve our services.<\/p>\n<p><strong>Contact for Privacy Inquiries<\/strong><\/p>\n<p>For questions regarding data protection or data processing, contact us at:<br \/><strong>Email: <\/strong>info@tourelly.com<br \/><strong>Phone: <\/strong>+43 664 1263 557<\/p>\n<p><strong>Contacting Us<\/strong><\/p>\n<p>If you contact us via email or contact form, your data will be stored for six months for processing and follow-up inquiries. Data will not be shared without your consent. <\/p>\n<p><strong>Newsletter &amp; Pre-Registration<\/strong><\/p>\n<p>If you sign up for our newsletter or participate in pre-registration, we store your email address and any voluntarily provided data. You may withdraw your consent at any time. <\/p>\n<p><strong>Server-Log-Files<\/strong><\/p>\n<p>Our hosting provider automatically collects and stores data in server log files, which your browser automatically transmits. This includes IP address, browser type, and operating system. This data is not merged with other data sources.  <\/p>\n<p><strong>Cookies &amp; Web Analytics<\/strong><\/p>\n<p>Our website uses cookies to improve usability. You can configure your browser to notify you when cookies are set and allow them only in specific cases. We use Google Analytics for website analysis. More information:<br \/>https:\/\/tools.google.com\/dlpage\/gaoptout   <br \/><a href=\"https:\/\/tools.google.com\/dlpage\/gaoptout\" target=\"_blank\" rel=\"noopener\">https:\/\/tools.google.com\/dlpage\/gaoptout<\/a><\/p>\n<p><strong>Your Rights<\/strong><\/p>\n<p>You have the right to:<\/p>\n<ul>\n<li><strong>Access your stored data<\/strong><\/li>\n<li><strong>Correct incorrect data<\/strong><\/li>\n<li><strong>Delete your data unless legal retention obligations prevent it<\/strong><\/li>\n<li><strong>Restrict the processing of your data<\/strong><\/li>\n<li><strong>Data portability<\/strong><\/li>\n<li><strong>Object to data processing<\/strong><\/li>\n<\/ul>\n<p>For processing requests regarding your rights, we require official photo ID for identity verification. Complaints can be directed to the data protection authority <\/p>\n<span class=\"scroll-to\" data-label=\"Scroll to: #legal-notice\" data-bullet=\"false\" data-link=\"#legal-notice\" data-title=\"legal notice\"><a name=\"legal-notice\"><\/a><\/span>\n\t<div id=\"gap-605269953\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-605269953 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:2px;margin-bottom:2px;max-width:100%;height:1px;background-color:#d9d4cd;\"><\/div>\n\t<div id=\"gap-1403460810\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1403460810 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-620816576 > .col-inner {\n  margin: 0px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n<div class=\"row row-collapse\"  id=\"row-939791247\">\n\n\t<div id=\"col-568166130\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>Legal Notice<\/h3>\n\t<div id=\"gap-1018465848\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1018465848 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n<p><strong>Information and Disclosure in accordance with \u00a75 (1) ECG, \u00a7 25 MedienG, \u00a7 63 GewO, and \u00a7 14 UGB<\/strong><\/p>\n<p><strong>Website Operator<\/strong><\/p>\n<p><strong>Tourelly GmbH<\/strong><br \/>Amberg 71<br \/>6334 Schwoich, Austria<br \/><strong>Email:<\/strong> info@tourelly.com<br \/><strong>Phone:<\/strong> +43 664 1263 557<\/p>\n<p><strong>Company Information<\/strong><\/p>\n<p><strong>Business Purpose:<\/strong> Development, production, and sale of bicycle components<\/p>\n<p><strong>Company Registration Information<\/strong><\/p>\n<p><strong>VAT ID:<\/strong> ATU81347035<br \/><strong>GLN:<\/strong> 9110036902405<br \/><strong>GISA:<\/strong> 37747930<br \/><strong>Company Register Number:<\/strong> FN 640086 d<br \/><strong>Company Register Court:<\/strong> Landesgericht Innsbruck<br \/><strong>Company Headquarters:<\/strong> 6334 Schwoich, \u00d6sterreich<\/p>\n<p><strong>Online Dispute Resolution Information<\/strong><\/p>\n<p>The EU Commission provides a platform for online dispute resolution (ODR) at:<br \/><a href=\"https:\/\/ec.europa.eu\/consumers\/odr\" target=\"_blank\" rel=\"noopener\">https:\/\/ec.europa.eu\/consumers\/odr<\/a><\/p>\n<p><strong>Disclaimer<\/strong><\/p>\n<p>We strive to keep the content of this website up-to-date and accurate. However, we assume no liability for external links or information provided by third parties. <\/p>\n<p><strong>Copyright and Image Credits<\/strong><\/p>\n<p>All content, images, and graphics used on this website are subject to copyright. Any use requires prior approval. <\/p>\n\t<div id=\"gap-46273772\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-46273772 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:2px;margin-bottom:2px;max-width:100%;height:1px;background-color:#d9d4cd;\"><\/div>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-568166130 > .col-inner {\n  margin: 0px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-2135933779 > .col-inner {\n  padding: 0px 0px 0px 0px;\n}\n@media (min-width:550px) {\n  #col-2135933779 > .col-inner {\n    padding: 0px 0px 0px 10px;\n  }\n}\n@media (min-width:850px) {\n  #col-2135933779 > .col-inner {\n    padding: 0px 0px 0px 20px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-2070005692 > .col-inner {\n  margin: 0px 0px -50px 0px;\n}\n@media (min-width:550px) {\n  #col-2070005692 > .col-inner {\n    margin: 0px 0px -30px 0px;\n  }\n}\n@media (min-width:850px) {\n  #col-2070005692 > .col-inner {\n    margin: 0px 0px -40px 0px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<style>\n#row-1852709219 > .col > .col-inner {\n  padding: 0px 0px 0px 0px;\n}\n<\/style>\n<\/div>\n\n\t<section class=\"section custom-support\" id=\"section_264900463\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<span class=\"scroll-to\" data-label=\"Scroll to: #contact\" data-bullet=\"false\" data-link=\"#contact\" data-title=\"contact\"><a name=\"contact\"><\/a><\/span>\n\t<div id=\"text-3381384722\" class=\"text\">\n\t\t\n<h2>Still have questions?<\/h2>\n\t\t\n<style>\n#text-3381384722 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-2095495346\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2095495346 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-2778284197\" class=\"text\">\n\t\t\n<p>We\u2019re here when you need us \u2013 personal, fast, and straightforward.<br \/>\n\t\t\n<style>\n#text-2778284197 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<section class=\"section\" id=\"section_1596641042\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-center\"  id=\"row-1689785892\">\n\n\n\t<div id=\"col-1933416192\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"row row-small align-equal\"  id=\"row-2079716491\">\n\n\n\t<div id=\"col-1377949493\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n  <div class=\"banner has-hover round-corners\" id=\"banner-1138568495\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/tourelly.com\/wp-content\/uploads\/2025\/05\/oleg-kukharuk-EFchQBxr8_c-unsplash.jpg\" class=\"bg attachment-original size-original\" alt=\"\">                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-2089167318\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-2089167318 {\n  width: 60%;\n}\n#text-box-2089167318 .text-box-content {\n  font-size: 100%;\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1138568495 {\n  padding-top: 300px;\n  background-color: rgba(255, 255, 255, 0.448);\n}\n#banner-1138568495 .banner-bg img {\n  object-position: 17% 54%;\n}\n@media (min-width:550px) {\n  #banner-1138568495 {\n    padding-top: 500px;\n  }\n}\n<\/style>\n  <\/div>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-206960216\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:#f2ece2;\" >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-2368309080\" class=\"text h3\">\n\t\t\n\n<p>Do you have feedback, want to know something, or just feel like saying hello? Send us a quick message. <\/p>\n\t\t\n<style>\n#text-2368309080 {\n  font-size: 1.25rem;\n}\n@media (min-width:550px) {\n  #text-2368309080 {\n    font-size: 1.5rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1796596101\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1796596101 {\n  padding-top: 20px;\n}\n@media (min-width:550px) {\n  #gap-1796596101 {\n    padding-top: 30px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-2240340914\" class=\"text h3\">\n\t\t\n\n<p><a href=\"https:\/\/tourelly.com\/en\/contact\/\">Contact form<\/a><\/p>\n<p>Or follow us on our channels:<\/p>\n\t\t\n<style>\n#text-2240340914 {\n  font-size: 1.25rem;\n}\n@media (min-width:550px) {\n  #text-2240340914 {\n    font-size: 1.45rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-718283815\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-718283815 {\n  padding-top: 20px;\n}\n@media (min-width:550px) {\n  #gap-718283815 {\n    padding-top: 30px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"stack-729906722\" class=\"stack stack-row justify-start items-stretch\">\n\t\t\n\n\n\t<a class=\"plain\" href=\"https:\/\/www.instagram.com\/tourelly_cycling\/\" target=\"_blank\" rel=\"noopener\">\t<div class=\"icon-box featured-box icon-box-top text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 50px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/tourelly.com\/wp-content\/uploads\/2025\/06\/instagram-icon-green.svg\" class=\"attachment-medium size-medium\" alt=\"\">\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n\t<div id=\"gap-817674725\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-817674725 {\n  padding-top: 0px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t<a class=\"plain\" href=\"https:\/\/www.facebook.com\/tourellycycling\" target=\"_blank\" rel=\"noopener\">\t<div class=\"icon-box featured-box icon-box-top text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 50px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/tourelly.com\/wp-content\/uploads\/2025\/06\/facebook-icon-green.svg\" class=\"attachment-medium size-medium\" alt=\"\">\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n\t<div id=\"gap-464503453\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-464503453 {\n  padding-top: 0px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t<a class=\"plain\" href=\"https:\/\/www.tiktok.com\/@tourelly_cycling\" target=\"_blank\" rel=\"noopener\">\t<div class=\"icon-box featured-box icon-box-top text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 50px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/tourelly.com\/wp-content\/uploads\/2025\/06\/tiktok-icon-green.svg\" class=\"attachment-medium size-medium\" alt=\"\">\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n\t<div id=\"gap-2000111839\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2000111839 {\n  padding-top: 0px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t<a class=\"plain\" href=\"https:\/\/www.youtube.com\/@tourelly\" target=\"_blank\" rel=\"noopener\">\t<div class=\"icon-box featured-box icon-box-top text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 50px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/tourelly.com\/wp-content\/uploads\/2025\/06\/youtube-icon-green.svg\" class=\"attachment-medium size-medium\" alt=\"\">\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n\t<div id=\"gap-379947856\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-379947856 {\n  padding-top: 0px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t<a class=\"plain\" href=\"https:\/\/www.linkedin.com\/company\/tourelly\/\" target=\"_blank\" rel=\"noopener\">\t<div class=\"icon-box featured-box icon-box-top text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 50px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/tourelly.com\/wp-content\/uploads\/2025\/05\/linkedin-icon.svg\" class=\"attachment-medium size-medium\" alt=\"\">\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n\t<div id=\"gap-1291994395\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1291994395 {\n  padding-top: 0px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t\n<style>\n#stack-729906722 > * {\n  --stack-gap: 0.6rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-206960216 > .col-inner {\n  padding: 30px 35px 30px 30px;\n}\n@media (min-width:550px) {\n  #col-206960216 > .col-inner {\n    padding: 30px 35px 0px 30px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\n\n<style>\n#row-2079716491 > .col > .col-inner {\n  border-radius: 20px;\n}\n<\/style>\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1933416192 > .col-inner {\n  margin: 0px 0px -20px 0px;\n}\n@media (min-width:550px) {\n  #col-1933416192 > .col-inner {\n    margin: 0px 0px 0px 0px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1596641042 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n\t\t<\/div>\n\n\t\t\n<style>\n#section_264900463 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n@media (min-width:550px) {\n  #section_264900463 {\n    padding-top: 10px;\n    padding-bottom: 10px;\n  }\n}\n@media (min-width:850px) {\n  #section_264900463 {\n    padding-top: 0px;\n    padding-bottom: 0px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-185515","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tourelly.com\/en\/wp-json\/wp\/v2\/pages\/185515","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tourelly.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tourelly.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tourelly.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tourelly.com\/en\/wp-json\/wp\/v2\/comments?post=185515"}],"version-history":[{"count":16,"href":"https:\/\/tourelly.com\/en\/wp-json\/wp\/v2\/pages\/185515\/revisions"}],"predecessor-version":[{"id":185962,"href":"https:\/\/tourelly.com\/en\/wp-json\/wp\/v2\/pages\/185515\/revisions\/185962"}],"wp:attachment":[{"href":"https:\/\/tourelly.com\/en\/wp-json\/wp\/v2\/media?parent=185515"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}